JUMP TO A SECTION
There are few sounds a homeowner remembers longer than a tree coming down on the house. In the seconds after, every instinct fires at once: check the damage, grab the phone, run outside, save something. Almost none of those instincts point at the one thing that actually matters first, which is getting every person and pet out of the structure and away from it. A tree strike is dangerous in ways you cannot see from inside: framing that looks fine can be carrying a load it was never built for, gas lines get sheared, and a limb can drag a live power line right down onto the roof or the yard. This page is written to be read fast, in order, on the worst night you have had. It follows the same straight, no-drama voice we use for every figure on our honest pricing sheet: what to do this minute, what to leave completely alone, and what the roof repair actually costs once the danger is handled and the sun is up.
People first, structure second, stuff last. Do not go back in for belongings, do not climb up to look, and do not stand under or beside the tree to assess it. A tree resting on a house is still moving, still settling, and still loading structure that may already be compromised. Everything valuable in that house can be replaced. Get out, get clear, and work the rest of this list from a safe distance.
01 / THE ORDERThe first-move order, start to finish
The reason tree strikes go wrong is almost never the tree itself. It is people doing the right steps in the wrong sequence: going back inside before the structure is cleared, touching a limb that is holding up a live wire, or climbing a ladder in the dark to see the hole. So before anything else, here is the whole night in one glance. Each step earns its place ahead of the next, and none of them is optional.
Notice what is not on that list: nobody in your household climbs the roof, cuts the tree, or handles a wire. Those are the three jobs that put homeowners in the hospital after a strike, and all three belong to professionals with the right training and equipment. Your job tonight is to protect the people, call the right numbers, and keep a record. The rest of this guide walks each step in the order above, and the honest cost of the roof repair waits until the end, where it belongs, because tonight the number that matters is 911, not a price.
02 / PEOPLE FIRSTGet everyone out and accounted for
The first move is a headcount, then an exit. Get every person and pet out of the house and a safe distance away from it, meaning far enough that a further collapse or a shifting limb cannot reach anyone. That distance is larger than most people guess. A tree that is resting on a roofline can roll, slide, or drop as it settles, and a partially failed section of roof or ceiling can come down minutes or hours after the initial strike, not just at the moment of impact.
- Count heads and pets before anything else. Know who is in the house and confirm each one is out and unhurt. If someone is trapped or injured, this is a 911 call immediately, and you tell the dispatcher a tree has struck the house so they send the right response.
- Move away from the strike zone, not just out the door. Get clear of the tree, the damaged section of roof, and anything the tree might still be leaning on. Gather everyone at a fixed spot, a neighbor's driveway or across the street, so you are not searching for family members in the dark.
- Leave belongings where they are. The urge to grab a laptop, a wallet, or a pet carrier from inside is strong and it is the exact impulse that gets people hurt. Nothing inside is worth a second trip into a house with a tree on it.
- Take a coat and a phone, not a risk. If they are within reach on your way out, fine. If retrieving them means walking back under the damaged area, they wait.
Once everyone is out and clear, do a quick, calm sense-check from the outside. Is anyone hurt, even slightly? Is there a smell of gas? Can you see a wire down in the tree or across the yard? Those questions decide your next call, and the next section covers exactly what each answer means. Resist the pull to walk the perimeter for a close look at the damage. You will document it shortly, from a safe distance, and there is nothing a closer look buys you tonight that is worth being underneath a settling tree.
03 / THE 911 LINEGas, wires, and when this is a 911 call
A tree does not just break the roof. On the way down it can shear a gas line, tear the electrical service off the house, or drag a utility line onto the roof, the yard, or the tree itself. These are the hazards that turn a property-damage night into a life-safety night, and they are handled by 911 and the utilities, never by you.
If you smell gas or hear hissing
Treat any smell of gas, or a hissing sound near the meter or a damaged line, as a serious emergency. Do not flip any light switch, do not use a garage-door opener, do not start a car in an attached garage, and do not use a phone while you are still inside, because an electrical spark is exactly what you are trying to avoid. Get everyone out and well away, then call 911 and your gas utility's emergency line from a safe distance. Leave the house open if you can do it without going back in, and let the professionals confirm it is safe before anyone returns. This is not a wait-and-see situation.
If a wire is down or in the tree
Assume every downed line is live and deadly, including one lying in the branches of the fallen tree. Power lines do not spark or hum to warn you, and a line can energize the tree, a metal fence, or wet ground around it. Stay far back, keep others and pets back, and never touch the tree or anything in contact with it until the utility confirms the line is de-energized. If a wire is down, that is a 911 call and a call to your electric utility. Do not let a tree crew, a neighbor, or anyone else start cutting a tree that has a line tangled in it.
In a strike with gas or live wires, the order is 911 first, then the gas or electric utility's emergency line, and only after the property is declared safe does anyone think about the roof. A roofer cannot and will not work around an active gas leak or a live line, and neither should you. Make the safety calls, keep everyone clear, and let the hazard be cleared before the recovery starts.
If there is no gas smell, no downed wire, and no injury, you are in the more common and less dire version of this night: a serious property emergency, but not an immediate life-safety one. You still do not go back inside yet, for the reasons in the next section, but your next call is to a professional who can stabilize the roof rather than to 911. Either way, the roof gets tarped once it is safe, and our one around-the-clock service is 24/7 emergency tarping for a roof left open to the weather, deployed as soon as the site is safe to work.
04 / STAY OUTDo not re-enter until the structure is checked
This is the step homeowners most want to skip, and skipping it is how a bad night becomes a tragedy. A tree that has struck the roof has put load into the structure in a direction and amount it was never designed to carry. The framing, the ceiling, and the walls below may be holding for now and may not hold for long, and the failure, when it comes, does not announce itself. A roof or ceiling that looks intact from the driveway can be one settling branch away from coming down.
So treat the house as unsafe to occupy until someone qualified says otherwise. Who qualifies depends on the severity. For a serious strike, the local building department may send an inspector, and in a severe case a structure can be placarded as unsafe to enter until repairs are made. A structural engineer, or a roofer and builder experienced with impact damage, can also assess whether the load path is compromised. What none of that includes is you walking back in to judge it yourself. Our companion guide on whether a house is safe to stay in after a tree strike lays out the specific red flags, a sagging ridge or ceiling, doors and windows suddenly out of square, new cracks, or creaking sounds, that mean nobody sleeps there tonight.
A house with a tree on it can look perfectly stable and be minutes from a second failure. The only safe assumption after a strike is that the structure is compromised until someone qualified proves otherwise.
Where do you go tonight? A neighbor, family, or a hotel. If a policy applies, many homeowners policies include loss-of-use coverage that can help with temporary lodging when a home is not safe to occupy, though every policy differs and nothing here is insurance advice. Keep the lodging receipts with the rest of your documentation. The point for right now is simpler than any of that: the house is not the priority, the people are, and there is no belonging inside worth re-entering a compromised structure to retrieve.
05 / THE HANDOFFThe removal order: tree crew lifts, roofer stabilizes
Once the site is safe and the people are cared for, the recovery has a sequence, and the sequence trips up almost everyone because it involves two different trades that are easy to confuse. A tree service or a crane operator removes the tree. A roofer stabilizes and tarps what is left. They are not interchangeable, and they happen in that order, because a roofer cannot properly assess or cover a roof with a tree still sitting on it, and a tree crew does not do roof repair.
- The load comes off first. A tree service, often with a crane for anything large or resting on the structure, lifts and removes the tree in a controlled way. Done right, this is the step that prevents further damage, because a tree dragged or dropped carelessly can tear more roof than the impact did. This is skilled, dangerous work, and it is never a homeowner-with-a-chainsaw job.
- The roofer stabilizes and tarps. With the tree off, a roofer can see the actual damage, secure anything loose, and get a professional tarp over the opening so the next rain does not finish what the tree started. Proper emergency tarping carries coverage well past the edges of the opening and anchors it to hold, rather than a bedsheet weighted with bricks.
- The permanent scope gets written in daylight. Only once the roof is stable and can be inspected does anyone price the real repair. Tree-strike damage ranges from a repairable puncture to structural work on the framing below, and that is why the number is written after the inspection, not guessed at over the phone tonight.
Who calls whom, and how the two trades hand off, is a common point of confusion, and we walk it in full in our guide on who removes a tree from a roof. In general terms, and only in general terms because every policy is its own document, homeowners insurance often addresses both tree removal and the resulting roof damage after a covered event, sometimes with a separate cap on the removal portion. Your carrier and adjuster have the final word, we can photograph the damage and meet your adjuster on site once the roof is accessible, and no contractor can promise how a claim resolves. If a neighbor's tree is the one that came down, the question of whose policy responds has its own answer, covered in our guide on a neighbor's tree falling on your house in Michigan.
06 / THE RECORDPhotograph from the ground at every stage
Through all of this, you are building a record, and it costs nothing but a few minutes of phone photos. Documentation is not about arguing a claim tonight; it is about making sure that whatever happened does not have to be reconstructed from memory later. The rule that keeps the record safe to gather is the same rule as the rest of this night: from the ground, from a safe distance, never from the roof or a ladder.
- Shoot the whole scene first. Before anything is moved or cut, photograph the tree on the house from several angles at ground level. Wide shots that show the tree, the house, and the surroundings tell the story better than close-ups alone.
- Capture the interior only if it is safe to reach. If there is a spot you can photograph from a doorway or a window without stepping under the damaged area, get the interior damage too. If reaching it means going into the compromised structure, it waits.
- Document each stage of removal. Photos before the tree crew arrives, after the tree is lifted, and after the tarp is on give a clear before-and-after that any insurer or adjuster will want to see.
- Keep receipts and notes together. Emergency lodging, a tarp, board-up materials, anything you spend because of the strike goes in the same folder, with the date. Same-day records are the strongest kind.
- Note the time and the weather. A short note on when the tree came down and the conditions at the time, a storm, high wind, saturated ground, helps establish that the damage was sudden.
One local note belongs here. Macomb County has real recent history with the kind of wind that brings trees down: after the severe storms of August 2023, the county was included in federal disaster declaration DR-4757. If your tree came down in a storm, that context matters, and thorough documentation of a sudden, weather-driven event is exactly what supports the claim conversation later. Keep the record about protecting yourself, let the photos do the remembering, and leave the claim strategy to the daylight, where our storm and insurance claims playbook covers it start to finish.
07 / THE DAYS AFTERWhat the next few days actually look like
When the immediate danger is handled, the tree is off, and the roof is tarped, the panic gives way to a process, and the process is more manageable than the first night suggests. The tarp buys you time. It stops water while the permanent repair is scoped, sourced, and scheduled, and it means the next rain is not an emergency. From there, the path is a daylight inspection, a written scope, insurance coordination if a claim applies, and the repair-or-rebuild decision handed to the estimate rather than made in the dark.
On cost, we will be as straight here as everywhere else. A tree strike is not a fixed-price job, because the damage runs from a clean puncture through the decking to broken framing that needs structural repair before the roof can be closed up. Roof repairs in Macomb County run $350 to $3,200, and larger or complex repairs, which many tree strikes are, can run higher, with a full replacement priced by its own estimate when the damage warrants one. The honest number comes from an inspection once the roof is safe to look at, and financing is available on the permanent work, subject to approval. You can start the repair path from the repair estimator, get a ballpark on your own roof in about a minute with the cost calculator, or read how emergency work is scoped on our emergency roof repair page.
The last thing worth saying is the most reassuring. The worst of a tree strike is almost always the first hour, and you get through it by doing the simple things in order: people out, hazards called in, structure left alone, professionals sequenced correctly, and a record kept from the ground. Do that, and the rest becomes a repair project instead of a crisis. When you are somewhere safe and the coffee is on, the rest of our roofing services and the full guides library are there for the calmer questions that come next.
- People and pets out and clear first; nothing inside is worth a second trip under a settling tree.
- A gas smell or a downed wire is a 911 call and a utility call, handled before anyone thinks about the roof.
- Stay out until a building inspector, engineer, or qualified pro confirms the structure is safe.
- The order is tree crew or crane lifts the load, then the roofer stabilizes and tarps, then the scope is written in daylight.
- Photograph every stage from the ground; repairs run $350 to $3,200, with larger or complex work priced by inspection.
Questions we hear most
Get every person and pet out of the house and a safe distance away from it before anything else, because a struck structure can keep failing after the impact. If anyone is hurt, or you smell gas, or you see a downed wire, call 911 right away and tell them a tree hit the house. Do not go back inside for belongings and do not climb up to look. Once everyone is safe and clear, you can start documenting from the ground and calling for tree removal and roof stabilization.
Both, in order. A tree service or crane operator removes the tree first, because a roofer cannot safely assess or tarp a roof with a tree still on it. Once the tree is off, a roofer stabilizes the roof and installs an emergency tarp to keep water out until the permanent repair is scoped. Our 24/7 emergency tarping covers that stabilization step as soon as the site is safe to work.
It depends entirely on the damage, which ranges from a repairable puncture to structural framing work. Roof repairs in Macomb County run $350 to $3,200, and larger or complex repairs, which many tree strikes are, can run higher, with a full replacement priced by its own estimate. The honest number comes from a free inspection once the roof is safe to look at, and financing is available on the permanent work, subject to approval. Call (586) 300-1746.
- FEMA, disaster declaration DR-4757-MI, Michigan severe storms of August 2023 (Macomb County designated). fema.gov/disaster/4757
- Ready.gov (FEMA), emergency preparedness guidance for storms and home hazards. ready.gov
- Your city or township building department: reroofing permit requirements and fee schedules are set locally in Macomb County; see the county directory of communities. macombgov.org
- Insurance Information Institute, consumer explainers on homeowners policy coverage, deductibles, and the claims process. iii.org