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When a tree comes down on a house, almost everyone assumes one company shows up and handles the whole thing. That is not how it works, and understanding why saves you hours of confusion on the worst night you have had. Getting a tree off a roof is two separate jobs done by two different trades in a fixed order. A tree service or a crane operator lifts the tree off, because rigging and cutting heavy limbs safely is their specialty and their equipment. Then a roofer stabilizes and closes up what is underneath, because a punctured or crushed roof is a water and structure problem, not a tree problem. The two are sequenced, never interchangeable, and the handoff between them is where a lot of homeowners get stuck. This page lays the whole sequence out the same plain way we publish every figure on our honest pricing sheet: who does which part, who to call first, and what happens when the tree is still resting on something that is holding the house up.
If you smell gas, hear hissing, see downed or arcing power lines, or the structure is visibly failing, everyone leaves and you call 911 and the utility from outside, not a tree crew or a roofer. Removal only starts once the property is confirmed safe to be near. Our guide on whether it is safe to stay in the house after a tree strike walks the red flags in detail.
01 / THE SHORT ANSWERTree crew lifts, roofer closes, in that order
Here is the entire answer in one breath. A tree service or a crane operator removes the tree. A roofer stabilizes and weatherproofs the roof after the weight is off. They work in sequence, tree first and roof second, because you cannot properly inspect or close a roof while a tree is still lying on it, and you cannot safely leave a punctured roof open once the tree is gone. Neither trade does the other one's job. A tree crew is not going to rebuild your decking, and a roofer is not going to rig and lift a two-ton limb off your ridge.
The one honest complication is that the order can feel backward in an emergency. The tree usually has to come off before the roof can be tarped, but the tree may be the only thing keeping the rain out of the hole it made. That is a judgment call the removal crews make on site, and it is why the two trades often coordinate directly rather than working days apart. The table below is the map of who owns what.
02 / THE DIVISION OF LABORWho does which part of the job
The clearest way to avoid calling the wrong company twice is to understand exactly where one trade's job ends and the next one begins. Each has different equipment, different insurance, and a different definition of "done."
The tree service or crane operator
This is the crew that gets the weight off the house. On a small limb they may work off ladders and ropes; on a full trunk lying across a ridge they bring in a crane so the tree can be cut and lifted straight up rather than dragged, which would tear the roof open further. Their whole focus is controlled removal: rigging the load so nothing shifts, cutting it in pieces the equipment can carry, and clearing the debris from the yard. What they are not set up to do is make your roof watertight afterward. When the tree is off, their job is finished, and there is usually a hole, crushed decking, or torn shingles left where it sat.
The roofer
The roofer takes over the moment the tree is clear. First comes stabilization: covering the opening so the next rain does not pour into the house, which for an actively open roof means 24/7 emergency tarping, our one around-the-clock service. Then, in daylight, comes the real assessment of what the tree did, from the shingles down through the decking to the framing, with photos of everything found. The permanent repair is scoped and priced from that inspection. A roofer is not going to rig and lift the tree, and you should be cautious of anyone who offers to do both jobs with one crew and one truck, because the equipment and training for safe tree removal are a specialty of their own.
What professional tarping actually involves, from coverage carried past the ridge to batten anchoring that does not punch unnecessary new holes, is laid out in our pillar guide on emergency roof tarping. The short version: a tarp stops water tonight, it does not fix the roof, and the permanent work waits for a daylight scope.
A tree crew makes the house lighter. A roofer makes it dry again. Calling one and expecting the other's result is how a bad night gets longer.
03 / THE FIRST CALLWho to call first, and why it depends
Once the property is confirmed safe, the practical question is which number to dial first. There is not a single right answer, because it depends on whether the tree is still doing damage and whether it is still plugging the hole it made. Two common situations cover most cases.
The tree is still on the roof
If the tree is lying across the roof and has to come off before anything else can happen, the tree service or crane operator is usually the first working call. They set the removal, and a good crew will ask whether you have a roofer lined up to stabilize the opening once they lift, because they know they are about to expose it. This is the moment to have both trades talking, so the tarp goes on close behind the lift rather than a day later. If you do not have a roofer, calling one in parallel so they can be staged for the handoff is the move. Our full first-response sequence for the strike itself, from getting everyone out to photographing from the ground, is in the guide on what to do when a tree falls on your house.
The tree has already fallen clear or is a smaller limb
If a limb punched the roof and then rolled off, or a smaller branch is caught but not load-bearing, the roof is already open and the water problem is live. Here the roofer is often the first call, to get emergency stabilization moving, with tree cleanup following. Either way, do not climb up to look. A roof that a tree has hit may have compromised decking that gives way underfoot in ways you cannot see from on top, which is exactly why assessment is a ground-level and professional job. Start a repair estimate whenever you are ready from the repair estimator, or get a rough number on your own roof in about a minute with the cost calculator.
04 / THE HANDOFFThe handoff, step by step
When both trades coordinate well, the sequence runs cleanly and the house is dry within a day or two of the strike. Here is what a good handoff looks like from the homeowner's chair.
- Property is cleared as safe. Utilities and, where needed, the local building department confirm it is safe to work near the structure. Nothing below starts until this is settled.
- Tree crew rigs and lifts. The tree service or crane operator cuts and lifts the tree off in controlled sections, working to expose the roof without dragging or tearing it open further, then clears the debris from the property.
- Roofer stabilizes immediately. With the weight off, the roofer covers the opening. For an actively open roof that means emergency tarping, carried well past the damage and anchored to hold through the next storm, not a loose sheet weighted with a brick.
- Daylight inspection and scope. Once it is safe and light, the roofer assesses the true extent of the damage, shingles through decking through framing, with photos, and prices the permanent repair.
- Permanent repair scheduled. The tarp is a bridge, not a fix. The real work is booked around weather windows and any material lead time, and the roof is closed for good.
The reason to keep the two trades in contact through all of this is timing. A roof that sits open between the lift and the tarp is taking on water the whole time, and water that gets into insulation, drywall, and framing does damage measured in hours, not days. The tighter the tree removal and the roofer's stabilization are sequenced, the less of that secondary damage you pay for later.
05 / THE DANGEROUS CASEWhen the tree is still on load-bearing structure
There is one situation that changes everything, and it is the case where a tree is not just resting on the roof surface but is loaded onto structure that is holding the house up: a bearing wall, a ridge, a main beam, or the framing over a room. When a tree is pressing down on load-bearing structure, the tree may be the only thing keeping that part of the house from moving, and cutting it free without a plan can let the structure shift. This is not a case for improvising, and it is absolutely not a case for anyone to be standing underneath.
Keep everyone out of the rooms below and around the load, and off the roof entirely. A tree on bearing structure is removed with a rigging and shoring plan by crews who lift it in a controlled way, sometimes with the building department or a structural professional involved. The goal is to take the load off without letting the house drop into the space the tree was filling. Nobody should be under a suspended or resting tree while it comes off.
In these cases the crane operator and roofer often work with, or wait on, someone qualified to judge the structure, because the question is no longer just how to lift the tree but how to support the house as the load comes off. Sagging ceilings, doors that suddenly will not close, cracking sounds, or a visibly bowed ridge are all signs the structure has been affected, and they are the same red flags that mean the house may not be safe to occupy. Our guide on whether it is safe to stay in the house after a tree strike covers those tells and who can actually clear a house as safe. When in doubt, treat it as unsafe and stay out until a professional says otherwise.
06 / THE CLAIM ANGLEHow removal and repair flow through a claim
A tree on the roof is one of the situations where homeowners insurance most often comes into play, and it helps to know in general terms how the pieces tend to be treated. None of this is insurance or legal advice, every policy is different, and no contractor can promise how a claim resolves. Your declarations page and your adjuster have the final word.
In broad strokes, when a healthy tree comes down in a storm and damages the house, a homeowners policy commonly responds to the resulting damage to the structure, and many policies also include a limited allowance toward removing the tree itself once it is on an insured structure. Those tree-removal allowances are typically capped at a modest dollar figure and vary widely by policy, which is why the tree-service invoice and the roofing invoice are usually handled as separate line items in a claim. Reading your own coverage, or asking your carrier directly, is the only way to know your specific limits and deductible; see the sourced note below for the general framework.
Where a roofer fits into the claim is documentation and craft. We photograph what the tree did, write up the damage from the shingles through the decking, can meet your adjuster on site to walk the roof together, and do the covered work correctly if the claim is approved. The full playbook, from first photos to final invoice, lives on our storm and insurance claims page. One practical point worth knowing: acting promptly to stop further water intrusion, by getting the roof tarped after the tree is off, is part of a homeowner's general duty to protect the property from additional damage, and same-day photos and receipts support that. Documenting from the ground before anything is cleaned up, and keeping the tree and roof invoices together, gives an adjuster a clean record to work from.
The cost of the roofing side, once the tree is gone and the damage is scoped, follows our standing canon. Most tree-strike roof damage that is localized to one area comes back a repair rather than a full replacement, and repairs in Macomb County run $350 to $3,200, with larger or complex repairs running higher. A crushed section that took out framing over a wide area can be a bigger job, which is exactly why the number comes from an inspection and not a phone guess. Macomb County has real recent history with the kind of wind that brings trees down: after the August 2023 storms, the county was included in federal disaster declaration DR-4757. If a storm took a tree onto your roof, a free inspection is the honest way to know where you stand, and the ranges we quote match the ones on our honest pricing sheet. Browse the rest of our roofing services or the roof repair page when the immediate scramble is over.
- A tree service or crane operator lifts the tree off; a roofer stabilizes and closes what is under it, in that order.
- Make the house safe first, gas and power and structure, before either trade starts work.
- Keep both trades coordinated so the tarp goes on close behind the lift and less water gets in.
- A tree resting on load-bearing structure is a rigging-and-shoring job; nobody stands underneath it.
- Tree removal and roof repair are usually separate claim line items; repairs run $350 to $3,200, larger or complex work higher.
Questions we hear most
It depends on the situation. If the tree is still on the roof and has to come off, the tree service or crane operator is usually the first working call, with a roofer staged to stabilize the opening the moment the tree is lifted. If a limb already fell clear and the roof is open, the roofer is often first, to get emergency tarping moving. In either case, coordinating both trades keeps the roof from sitting open and taking on water.
Rarely, and you should be cautious of anyone who claims to do both with one crew. Safe tree removal takes rigging, cutting, and often crane work that is a specialty of its own, while a punctured roof is a water and structure problem that a roofer handles. The equipment, training, and insurance are different, which is why the two jobs are sequenced rather than combined.
Most tree-strike roof damage that is localized comes back a repair rather than a replacement, and repairs in Macomb County run $350 to $3,200, with larger or complex repairs running higher. A crushed section that took out framing can be a bigger job. The only way to price yours is a free inspection after the tree is removed. Call (586) 300-1746 to get on the schedule.
- FEMA, disaster declaration DR-4757-MI, Michigan severe storms of August 2023 (Macomb County designated). fema.gov/disaster/4757
- Insurance Information Institute, consumer explainers on homeowners policy coverage, deductibles, and the claims process. iii.org